Terms, privacy and complaints.

Terms of use

This website is operated by [Company name], Lda, NIPC [number], registered office at [address], a real-estate mediation company licensed by IMPIC under AMI licence [number] and a credit intermediary registered with Banco de Portugal under no. [number].

Figures on this site, including prices, rents, yields, values and taxes, are estimates for illustration. They are not an offer, a guarantee or financial, legal or tax advice. Property values and rents can go down as well as up. Every amount is confirmed in writing before you commit to a purchase.

Mortgage decisions are made by the lending bank. As a credit intermediary we are paid by the bank and do not charge you for this service.

Privacy notice

[Company name] is the controller of the personal data you give us. We use it to answer your enquiry, provide our services, meet our legal duties (including anti-money-laundering checks) and, with your consent, send you updates.

• We share data only with the partners needed for your purchase: partner agencies, banks, lawyers and notaries.
• We keep enquiry data for up to 2 years, and client files for as long as the law requires.
• You can ask to see, correct, move or delete your data at [privacy email], and complain to the CNPD (www.cnpd.pt).

This site uses only essential cookies. [Update if analytics are added.]

Complaints

If something goes wrong, tell your advisor or email [complaints email]. We reply within 15 working days.

You can also use the electronic complaints book at livroreclamacoes.pt. For disputes, you may contact the alternative dispute resolution body [RAL entity name and website].